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Hospitality Management

Providing the Best in Hotel Operations Management

As a premier hotel management company, it is our goal to anticipate and exceed the needs of our clients and their guests. Our management approach is to assemble the best hospitality professionals for every position at every property, and then provide the support and expertise required to ensure positive results for our developers, owners and operators. Whether for a newly built or existing asset, PPM is poised to be your strategic partner for success in the highly competitive hospitality industry.

The PPM hospitality division provides quality hotel operations management services that hotel owners and operators rely on. Built on a culture of accountability and empowerment, our operating procedures encompass all the vital functions performed at every property – marketing, housekeeping, front desk, client relations, and maintenance.

Involved on a daily basis with each individual hotel property, our team sets the course for success. Our area managers work with property General Managers, property owners and hotel brand to plot strategy, monitor performance, foster continuous improvement and ensure overall profitability and brand compliance.

Listed below are just some of the key operating elements in which PPM supports its partners:

 

◉ Development of operating budgets

◉ Monthly quality inspections and quality monitoring

◉ Implementation of Standard Operating Procedures

◉ Development of the “Hospitality Spirit” within a property

◉ Coordination of service agreements, permits and licenses

◉ Productivity monitoring and labor analysis

◉ Property profit and loss reviews

◉ Capital plan or renovation

◉ Development of rate and yield Strategies

◉ Compliance with all brand policies

◉ Guest satisfaction analysis

◉ Associate development